Spa Etiquette Please arrive 15 minutes prior to your appointment time. This will insure that you have adequate time to fill out all necessary paperwork and forms. Remember that your late arrival will determine the length of your treatment time. Your treatment will end as scheduled, so that the next guest may begin on time. If you are running late, a phone call is appreciated. We require a credit card to secure appointments of 3 services or more. If you must cancel or reschedule an appointment, please let us know 24 hours in advance. Salon PoliciesCancellations on services with less than 24 hours notice will be charged 50 of the total amount of services.No-shows will be charged 100 of the total amount of services.We provide a relaxing environment. Please make arrangements for your children unless they have an appointment. This will allow you and other the opportunity to enjoy and benefit from our environment.For Our Male GuestsYou will experience a more relaxing skincare service if you have had a fresh shave before any facial services.